Tk9o Privacy Policy — How Your Data Is Kept Safe

Tk9o collects two types of information — what you provide directly, and what is collected automatically. Details are outlined below.

What you provide directly:

• Name, date of birth, and gender — collected at the time of account creation.
• Phone number and email address — for registration and communication.
• A copy of your national ID or passport — collected during KYC verification.
• Payment details — bKash, Nagad, or bank account information.
• Messages sent to support and information related to complaints.

Automatically Collected Data:

• IP address, device type, operating system, and browser information.
• Your activity on the platform — pages visited, time spent, and bets placed.
• Login time, location, and session data.
• Browsing data collected via cookies and tracking pixels.

Tk9o uses your information only for specific, legitimate purposes. We never misuse your data.

• Your information is used to manage your account and keep it secure.
• Gaming activity data is analyzed to offer personalized bonuses and promotions.
• Data is analyzed automatically to detect and prevent fraud and money laundering.
• Required information may be shared with regulatory authorities to meet legal obligations.

Tk9o uses industry-leading technology to protect your data. A dedicated team works around the clock to ensure your information stays secure.

• SSL/TLS Encryption: All data transmitted between your device and our servers is protected with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): Additional verification can be enabled at login to protect your account from unauthorized access.
• Data Center Security: Your data is stored on secure servers with 24/7 security monitoring.
• Regular Audits: Third-party security experts regularly audit our systems.
• Restricted Access: Only authorized personnel can access the data they need. All access is logged.

Tk9o never sells your data. However, limited information may be shared with specific third parties under certain circumstances.

• Payment Providers: Necessary information is shared with payment providers such as bKash, Nagad, and others to process transactions.
• Legal Authority: We may be required to share information with relevant authorities under a court order or legal obligation.
• Technology Partners: Trusted technology partners involved in platform operations are granted limited access to your data.
• Fraud Prevention Agencies: Information may be shared with regulatory authorities to help prevent suspicious activity.

Cookies are small text files stored on your device. They are used to enhance your browsing experience.

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functional Cookies: Used to remember your preferred language and settings.
• Analytics Cookies: Anonymous statistics are collected to help us understand how the site is used.
• Cookie Controls: Most cookies can be managed or deleted through your browser settings.

Under tk9o's Privacy Policy, you have full rights over your own data. Contact support for any of the matters listed below.

Tk9o strictly prohibits use of the platform by anyone under the age of 18.

• Age is verified at registration. Accounts for users under 18 are not accepted.
• If we find evidence that data belonging to a minor has been collected, it will be deleted immediately.
• If you become aware of a minor using an account, please contact our support team immediately.

Tk9o may update this privacy policy at any time. You will be notified in advance of any significant changes.

• After any policy update, the "Last Updated" date at the top of this page will be revised accordingly.
• For significant changes, a notification will be sent to your registered email or phone number.
• Continued use of the service after any changes will be considered acceptance of the updated policy.

Contact us directly for any privacy-related questions or concerns.